Team coach
Istanbul, TürkiyeDutchGermanFull-timeHybrid
Looking for a challenging role with lots of responsibility and room for your own input? As a team coach you motivate and lead your team in a dynamic environment where no day is the same.
What you will do
- Lead, coach and motivate a team of customer service professionals
- Monitor quality and results, and act on them
- Run feedback sessions and personal development talks
- Work with client managers to improve processes
What we offer
- Flexible working hours
- Leadership training to develop your coaching and management skills
- Career growth opportunities
- Partial remote working, depending on planning
- Competitive salary and benefits
- Full health insurance (SGK)
What we are looking for
- 3–5 years of leadership experience in a contact centre
- Persuasive, empathetic and hands-on
- Entrepreneurial and customer-focused
- Able to inspire and energise your team